REFUNDS and RETURNS
Refund must be requested in writing within 5 days after purchase for digital products (and you must delete it from your computer), or for 15 days for physical products, along with the entire physical product in re-sellable condition. Upon receipt, you will be given a full refund. If product is not in re-sellable condition, we must charge a $25 replacement fee for Quick Start or an $87 materials replacement fee for Inspiration to Author.
Do not copy materials and return originals to us for a refund — this is a violation of copyright: We reserve the right to prosecute violators to the full extent of the law.
For return mailing address please contact Geri at LisaTener.com/415-647-6884. Do not return product to our fulfillment house, Vervante, as they do not restock previously shipped items, and we would therefore not be able to issue a refund.
COPYRIGHT AND WEBSITE CONTENT
Portions of this website’s content may be used with proper attribution to Lisa Tener only. It may not be copied without proper attribution without explicit permission.
